We have now gone paperless! A receipt will be emailed to the email address that was entered during checkout.

Unfortunately, we don’t currently offer the option to include a personal message with your order. All orders are sent without personalised notes or cards.

Yes, you can. Simply enter the recipient’s name and delivery address at checkout, and we’ll send the order straight to them. No pricing or billing details are included in the parcel.

Gift orders follow our standard delivery times, which can be found here - https://www.jekyllandhide.co.za/pages/delivery

Yes. Gifts can be returned or exchanged within our standard 30-day return period. During Black Friday and Christmas, we extend this window to 60 days to make gifting easier. Please note that the refund or exchange will be processed via the original purchaser’s account.